Ratings & Reviews

Overall Rating

4.00(48 reviews)79.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

My neighbors don't like to clean up after themselves, sometimes.submitted by Russell B. - |Recommended: YesI love living here.
response from property -We are thrilled you took the time to leave us this feedback. Stop in and say hello again soon.
I can't read what this is asking. submitted by Kayla H. - |Recommended: YesI find the management and maintence very friendly and helpful. The grounds are very pretty, however, a lot of residents are not picking up after their dogs and littering the parking lot. For the most part, the noise level is okay. However, I literally hear my upstairs neighbors every night at ridiculous hours 11p-3a jumping around and dropping heavy things. The residents do seem friendly I feel as if the apartments are very safe and secure as I don't even feel fearful taking late night jogs I would stay however the rent is just a little too much for my price range
response from property -Thank you for submitting your comments on our website. We value you as a resident and do want to make your apartment stay as pleasant as possible.
Lovely environment to live insubmitted by Jeremie S. - |Recommended: YesI've been living here for over a month now, and I love the peaceful ambiance in the apartment complex. Only real problem I have is the amount of spiderwebs and debris on the outside ceilings and the staircases, not very appealing to visitors. But overall the staff are kind and things get done pretty quickly.
response from property -Thank you for your review!!! We are so glad you made our community your new home and appreciate you bringing these items to our attention. At Preserve at Forest Creek we strive to offer the best living experience possible and try our very best to do so. We would love the opportunity to speak with you more so we can address these concerns and any other items you would like for us to take care of. Please contact us at 901-755-8535 at your earliest convenience.
Beautiful and safesubmitted by Renee M. - |Recommended: YesVery pleasant, friendly neighbors and very responsive staff
response from property -Thank you so much for this review! We are so glad you enjoy calling Preserve at Forest Creek home.
Decentsubmitted by Hopp A. - |Recommended: YesThis is a decent, temporary living apartment complex. There are upkeep issues that would prevent me from making this a long term choice. Great location, but office staff is not consistent and often discourteous to renters. Plenty of parking, noise is minimal.
response from property -Thank you so much for your feedback anonymous. We are certainly disappointed that some aspects of your stay with us are not exceeding your expectations. We value the opinions of all of our residents, and your comfort are of utmost importance to us; therefore, we take your input very seriously. So that we can better understand your situation, please contact the office at your earliest convenience.
Okay, but over pricedsubmitted by Jennifer M. - |Recommended: NoI'd say be aware of thin walls, pray that you don't have disrespectful upstairs neighbors. Be aware that you'll be cleaning toilets at least twice a week, that's if you want them to look clean. Honestly, I believe there's something in with the water no filter . Also, be aware that you're going to be forever scrubbing black stuff.
response from property -Thank you for reaching out to us and voicing your concerns, we value your opinion. So that we can better understand your situation, please contact us at your earliest convenience and we will be happy to personally discuss these matters with you.
Groundssubmitted by Kanetris N. - |Recommended: YesThe clean up of the landscape these past few months are really amazing. The pool area looks sooooooo nice and open and more lighting. I love it. So Awesome keep up the great work.
response from property -Thank you so much for this review! We are so glad you enjoy calling Preserve at Forest Creek home.
New Management is Much Bettersubmitted by Kahawe P. - |Recommended: YesNew management is much better than previous. Improved parcel handling, fast maintenance and as always well-maintained grounds. We always felt secure living here, that's the biggest plus for my family.
response from property -Thank you so much for this review! We are so glad you enjoy calling Preserve at Forest Creek home.
Not Recommended.submitted by Abdul N. - |Recommended: NoNot up to people expectations. Parking availability is worse. Never getting parking for my car despite of paying high rent. Rarely hear people walking , jumping on top floor. Appearance looks good except Thrash collection is not as regular as promised and Hot tub is not turned on. Heater AC is good in a room and washroom but not effective in Master bed room and hall, Windows has air leakages causing room to never heated and effecting heater to run for long time impacting electricity bill. Maintenance people come on time i appropriate that.Except the manager Joel in Leasing office , staff is not friendly and speaks as if doing a favor on us. Overall comments i don't recommend to other i my self planning to vacate as soon as my lease completes. Sorry if it hurts but this is what the fact is.
response from property -Abdul, thank you for reaching out to us and voicing your concerns, we value your opinion. So that we can better understand your situation, please contact us at your earliest convenience and we will be happy to personally discuss these matters with you. I do apologize for the inconvenience on the Spa, we are in the process of repairing it I will contact you know as soon as I have a date on repairs which will be soon. Best Regards,
Very nice apartments in a secure area.submitted by Katrina C. - |Recommended: YesThe only real gripe I have is the parking. Otherwise it's a nice community and a well maintained property.
response from property -Thank you for taking the time to post this. Please let us know if we can do anything to make your home more enjoyable. Stop by soon and say HI.
This was my first time ever staying in an apartment as an adult, great experience submitted by Michael A. - |Recommended: YesI enjoyed my stay.
response from property -We are so happy that you enjoy living at Preserve at Forest Creek! Thank you for your review and residency.
They only care about money not the renters livability.submitted by Toby G. - |Recommended: NoGo somewhere else.
response from property -Toby,thank you for reaching out to us and voicing your concerns, we value your opinion. So that we can better understand your situation, please contact us at your earliest convenience and we will be happy to personally discuss these matters with you.
A very nice apartmentsubmitted by Jane S. - |Recommended: YesI'm very pleased with my apartment, the surrounding area, and the upkeep of the general area. This is a gated community and I feel very safe here especially at night when I walk around with my dog. I've had no major issues with any appliances or fixtures and overall the unit is very updated and clean. I enjoy living here and will continue to do so
response from property -Thank you so much for this review! We are so glad you enjoy calling Preserve at Forest Creek home.
Awsomesubmitted by Venkata K. - |Recommended: YesThe apartment are awsome with good surroundings and good maintenance
response from property -Thank you so much for this review! We are so glad you enjoy calling Preserve at Forest Creek home.
Great except one issuesubmitted by Rupesh B. - |Recommended: YesI have stayed in preserve for last 7 months and overall it’s a great experience except one issue that is related to the air conditioner. My A C have not been working properly for last 5-6 months and despite several calls not less than 15 calls in last 5 months and several visits to leasing office the issue still persists. I spoke with the maintenance guy but there is no commitment when the issue will be completely fixed. We have spent waiting more than half of our 13 months lease and are still waiting. Every time we face the problem in summer we faced this issue almost every week maintenance guy comes and does some work around that fix the issue for the next 3-4 days and then we call again and the cycle goes on. Maintenance guy said that there is some leakage and he needs to buy some parts to fix the leak, unfortunately that part could not be purchased over the last 5 months. Last night, temperature inside my apt was 81 F, we called in the night and got a response that someone will come to check in the morning. In the morning maintenance guy came and again he filled some fluid, checked filters etc. He explained to my wife that last night temperature was very low outside that would have caused liquid used in A c to be frozen. I don’t understand these technical things but one thing that I understand last night when I called around 11 30 pm, temperature outside was around 70 F and that is not a very low temperature. I don’t know who is the competent authority that can assure when the problem will be fixed. We pay rent on time and we expect a better service than calling every now and then for the same issue. Thanks.
response from property -We appreciate you bringing this matter to our attention. At Preserve at Forest Creek we strive to offer the best living experience possible and will be looking into this matter further. We would love the opportunity to speak with you more so we can better understand your situation. Please contact us at 901-755-8535 at your earliest convenience.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Preserve at Forest Creek, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Preserve at Forest Creek, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose